Post by account_disabled on Jan 27, 2024 8:21:49 GMT 2
Despite the development of alternative communication channels, such as instant messengers, chats, email and others, telephony still remains the main communication tool for almost any business. Especially when it comes to areas with a high average purchase price or a long sales cycle - real estate, cars, furniture, plumbing, building materials, etc. — all those in which customers prefer to call, clarify details and necessary parameters before purchasing. Reading time: 14 minutes Is an office PBX right for you? What is a cloud PBX? Cloud PBX: fears and doubts before implementation What does a company get by connecting a virtual PBX from Ringostat? What if we need high-quality call tracking, but we already have a cloud PBX? conclusions At the same time, telephony for business has one significant drawback - it exists, as it were, separately from the computer, while other systems for business management have long been automated.
Today there Fax Lists is no easy way to call any number directly from a laptop, record a conversation, or automatically enter caller data into CRM. The task of creating a unified information space in most cases is solved through an office PBX - however, this is a difficult and very expensive solution. Is an office PBX right for you? Each entrepreneur decides this for himself, objectively assessing and analyzing all the advantages and disadvantages of landline telephony systems, as well as taking into account a number of factors. Firstly, do not forget that the equipment for a full-fledged office PBX costs a lot - and its price increases in direct proportion to the functionality. Secondly, take into account the complexity of setting it up.
To set up full-fledged operation of an office PBX, you need to have a qualified employee on staff, or use the services of third-party specialists, who, by the way, are also not cheap. And thirdly, remember about being tied to the office. A fixed PBX allows operators to make and receive calls only when they are at their workplace. If an employee works from home or is on a business trip, his capabilities are severely limited. If these disadvantages are not significant for you and are offset by the advantages of an office PBX, then you can safely make a choice in its favor. But if any of these points are in doubt, then perhaps it’s worth thinking about implementing a cloud PBX - fortunately, there are a lot of offers on the market. What is a cloud PBX? Virtual PBX is telephony over the Internet. It does not require the use of expensive equipment and special software.
Today there Fax Lists is no easy way to call any number directly from a laptop, record a conversation, or automatically enter caller data into CRM. The task of creating a unified information space in most cases is solved through an office PBX - however, this is a difficult and very expensive solution. Is an office PBX right for you? Each entrepreneur decides this for himself, objectively assessing and analyzing all the advantages and disadvantages of landline telephony systems, as well as taking into account a number of factors. Firstly, do not forget that the equipment for a full-fledged office PBX costs a lot - and its price increases in direct proportion to the functionality. Secondly, take into account the complexity of setting it up.
To set up full-fledged operation of an office PBX, you need to have a qualified employee on staff, or use the services of third-party specialists, who, by the way, are also not cheap. And thirdly, remember about being tied to the office. A fixed PBX allows operators to make and receive calls only when they are at their workplace. If an employee works from home or is on a business trip, his capabilities are severely limited. If these disadvantages are not significant for you and are offset by the advantages of an office PBX, then you can safely make a choice in its favor. But if any of these points are in doubt, then perhaps it’s worth thinking about implementing a cloud PBX - fortunately, there are a lot of offers on the market. What is a cloud PBX? Virtual PBX is telephony over the Internet. It does not require the use of expensive equipment and special software.